Have you recently lost your Illinois Medicaid Coverage due to a software glitch?

This is a serious message from my Law Office to citizens of Cook County on Medicaid or County Care. If you have received a letter informing you that your Medicaid benefits end, effective today, November 1, 2014 because you did not submit a Medical Renewal Form but, in fact, you posted a completed redetermination form in a timely manner online at www.medredes.hfs.illinois.gov per the instructions on the form and website, please contact my office. It appears that the website and software vendor lost completed Medical Renewal Forms that were posted online prior to the submission deadline. We are trying to determine how widespread this is and to prevent harm to anyone due to improper loss of coverage. Thank you. -Steve Schurr